We can ignore the readme and we will start by walking through the configuration of the menus.json file and follow it up with a step-by-step walkthrough of app.py. Within the Github repository you will find 3 files: You can learn more about how to use ngrok here. You may need to use an SSH tunnel for testing this code if running on your local machine. To run the application, execute export FLASK_APP=app.py then run flask run You will need a SignalWire phone number as well as your API Credentials ( API Token, Space URL, and Project ID) which can all be found in an easily copyable format within the API tab of your SignalWire portal. You will need the Flask framework and the SignalWire Python SDK downloaded. Once you have modified this script to fit your company and point to the correct agents/departments, you only need to expose the script to the public and attach it as a webhook for handling inbound calls to one of your SignalWire DIDs.

We will be using the SignalWire Team as an example, but you can easily change the verbiage to fit your company's needs instead. This code will show you how you can use a JSON-defined menu in order to easily create an IVR Phone System with Python & Flask. Dynamic IVR using JSON Menus - Python Overview

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